11957945 CANADA INC. operating as JP Carrier (“JP Carrier,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you access or use our website, mobile applications, driver applications, customer portals, dispatch systems, and related services (collectively, the “Services”).
By using our Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
We may collect personal information that you voluntarily provide, including:
To provide courier and logistics services, we may collect:
For drivers, contractors, and owner-operators using our Driver App, we may collect:
When you access our Services, we may automatically collect:
JP Carrier’s Driver Application requires access to location information to provide delivery services.
Location data may be collected:
Location data helps us:
Location tracking may continue in the background while drivers remain logged into and active within the Driver Application. Tracking stops when the driver logs out or disables availability, subject to device settings and operational requirements.
We may use information collected to:
We do not sell personal information.
We may share information in the following circumstances:
We may share information with trusted third-party providers that assist with:
Information may be transferred in connection with:
We may share information with affiliated companies under common ownership or control.
We may disclose information when required to:
We retain personal information only for as long as necessary to:
When information is no longer required, it will be securely deleted, anonymized, or destroyed in accordance with applicable laws.
Our service providers may store or process information in jurisdictions outside Canada, including the United States and other countries.
As a result, personal information may become subject to the laws and lawful access requirements of those jurisdictions.
We take reasonable steps to ensure appropriate safeguards are in place when transferring information internationally.
We implement reasonable administrative, technical, and physical safeguards to protect personal information against:
Despite our efforts, no system can be guaranteed to be completely secure. Users provide information at their own risk.
We use cookies and similar technologies to:
You may disable cookies through your browser settings; however, some portions of the Services may not function properly.
Our Services may integrate with third-party providers including:
These third parties maintain their own privacy policies and practices. JP Carrier is not responsible for the privacy practices of third-party services.
Depending on your location and applicable laws, you may have rights including:
To exercise your rights, contact:
Privacy Officer
JP Carrier
Email: support@jpcarrier.ca
We will respond within the timeframe required by applicable law.
JP Carrier is committed to complying with applicable Canadian privacy laws, including:
We collect, use, and disclose personal information only for purposes that a reasonable person would consider appropriate under the circumstances.
If a security breach involving personal information occurs and creates a real risk of significant harm, JP Carrier may notify affected individuals and applicable regulatory authorities as required by law.
Our Services are not directed toward children under the age of majority in their jurisdiction.
We do not knowingly collect personal information from children without appropriate consent. If we become aware that such information has been collected, we will take reasonable steps to delete it.
We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated “Last Updated” date.
Continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy.
JP Carrier
11957945 CANADA INC.
Email: support@jpcarrier.ca
Website: JP Carrier
For privacy-related inquiries, requests, or complaints, please contact our Privacy Officer at: support@jpcarrier.ca
By accessing or using JP Carrier’s Services, website, customer portal, dispatch platform, or driver application, you acknowledge that you have read, understood, and agreed to this Privacy Policy.