JP Carrier values your privacy and treats it with utmost importance. This policy details JP Carrier’s approach to managing personal information collected through its website, as well as linked portals, applications, and associated links. The JP Carrier website may have connections to third-party websites, plug-ins, and applications. JP Carrier is not liable for the data practices of these third-party websites and services, and this privacy policy does not cover them or other third parties’ practices. To learn about the personal information practices of third parties, please visit their respective privacy notices. Any changes made to this policy will take effect once they have been posted on our website, we recommend that you regularly review this policy to stay updated on how we safeguard your Personal information.
PERSONAL INFORMATON
“Personal Information” refers to identifiable details concerning an individual, such as their name, address, email address, phone number, payment information, and any data associated with their previous utilization of JP Carrier services.
We may obtain your personal information in connection with various activities such as: (i) your use of our website; (ii) your use of JP Carrier services to conduct shipping activities, including the delivery or pickup of shipments; and/or (iii) requests to track shipments or answer related questions.
This Policy exclusively pertains to and is valid for personal information present in JP Carrier systems, excluding any personal information that is made public, such as being listed in online directories, or concerning activities of individuals who are not employed or managed by JP Carrier.
The personal information JP Carrier collects or receives includes identifiers such as names, postal addresses, email addresses, and telephone numbers, device information including internet and electronic network activity such as browsing and search history. Geolocation data, A consumer’s precise geolocation.
COLLECTION OF PERSONAL INFORMATION
JP Carrier gathers personal information while you utilize our website; you make use of JP Carrier services for shipping tasks, such as shipping or receiving packages, or when you ask JP Carrier to trace shipments or respond to associated inquiries. When you create an account or sign up as a user of JP Carrier services, register for job information on JP Carrier careers page or other provided links, submit information to inquire about driving for JP Carrier on our driver’s page or other provided links, or access a JP Carrier portal, your personal information will be collected.
When we pick up or deliver a shipment, we may also obtain location data about you and your computer, phone, tablet, or other devices when you access our website or use our services, including connection type, operating system, browser type, IP address, device identifiers. You can disable the collection of much of this information through the settings of your device or through your operating system. If you visit our website using a mobile device, we may also collect the geographic location of your mobile device if you use certain features of our apps.JP Carrier may set and access cookies on your computer.
Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that without cookies you may not be able to use all the features of our websites or apps.
USE OF INFORMATION:
JP Carrier uses your Personal Information for the following general purposes: (i) pick up, delivery, and/or tracking of shipments; (ii) processing and collection of payments; (iii) providing consumer support and communicate with you about your requests, inquiries, questions, and comments, (iv) establishing and managing your account; (v) reviewing job and engagement inquiries; (vii) for users with portal access, interacting with you in a capacity as dictated by your user status, and (viii) communicating about, and administering your participation in, special events, programs, surveys, contests, sweepstakes, and other offers or promotions, including sending you our newsletter. Furthermore, your Personal Information might be utilized for the following purposes: managing claims associated with our services, operating, assessing, and enhancing our business, as well as conducting data analyses.
CONFIDENTIALITY AND SECURITY
We restrict the availability of your personal information to only the necessary employees, contractors, and authorized service providers who require the information to deliver our services to you. Others may be able to see personal information that is displayed on the external surface of a letter, package, or shipment.
JP Carrier maintains the privacy and confidentiality of your Personal Information by not selling or sharing it with non-affiliated companies or third parties unless you provide your consent. However, we may share your personal information with authorized independent contractors and vendors who support JP Carrier in providing services to you. We may also share your information if requested by a government agency, court orders, legal proceedings, or to protect and enforce the legal rights of JP Carrier.
RETENTION OF INFORMATION
We may retain your questions and feedback to improve our services. We kindly request that you refrain from forwarding to us any data, concepts, recommendations, offers, or remarks that you deem to be confidential or wish to keep confidential. Your personal information will only be kept for as long as necessary or as required by applicable laws. If we no longer need to process your information, we will either delete or anonymize it. If deletion is not possible, we will securely store your information and prevent any further processing. If you want us to delete the personal information you provided, you can contact us at info@jpcarrier.ca to request its removal from our records.
PHOTO ON DELIVERY (PROOF OF DELIVERY OR POD)
Delivery contractors under contract with JP Carrier may take a photo of a package during the delivery process. The emphasis of the picture will be on where the package is placed, and it is not saved on the contractor’s device. Taking pictures of packages upon delivery is designed to provide reassurance to consumers that their package arrived securely. Delivery photos can be utilized to confirm the delivery spot, conduct quality checks, or aid in the process of tracing and locating missing packages. If we manage to capture a photo upon delivery and it meets our quality criteria, it will be visible to shippers or consumers who track a package from our company.
If you have any questions or concerns about this Policy, you can contact us at info@jpcarrier.ca